Thursday, October 31, 2019

Steps of Hometown Deli to Move in the 21st Century Technologically Case Study

Steps of Hometown Deli to Move in the 21st Century Technologically - Case Study Example This paper illustrates explores how to bring Hometown Deli into the 21st Century technologically by adding new computer equipment, wireless routers, and Wi-Fi hubs, and staying in tune with our customers through social media sources such as Facebook and Twitter. We feel that a move to 21st Century technology not only with hardware but with software as well can, not only make us more efficient, but more profitable as well. The loan was given to Hometown Deli by the bank to help pay for the equipment which will be implored be Hometown Deli for their everyday business uses. Further resources will come from extra revenue allocated to help pay for the new hardware and software that will be used to help run the business. The deliverables coming to Hometown Deli will include the new automated inventory system which will allow the restaurant to be able to keep a closer track on their current inventory and what they need to order to make sure that they have enough supplies in the stores at al l time. Furthermore, additional deliverables will include updates to the programs and hardware as well as supplies to help keep the store running at the technological peak performance. The Systems Development Life Cycle is a seven-stage process whose purpose is to identify the information technology needs of a business that is cost effective while also meeting the company's current and future needs. The planning phase for Hometown Deli allowed the owner’s grandson to find out that the restaurant was in dire need of updating for the 21st Century technologically. Thus, we decided that to bring in more customers and retain the ones that we currently have is to update the restaurant to bring out the best that it can be. During this phase, we checked out what would be needed in order to execute our plan in bringing Hometown Deli into the 21st Century. We found out that the whole restaurant would have to be rewired in order to handle the workload that we were going to need from the new networks we are going to establish within the restaurant to set up our Wi-Fi hotspot for our customers and the wireless network going to be used for our business needs.

Tuesday, October 29, 2019

Violent Pride Term Paper Example | Topics and Well Written Essays - 1000 words

Violent Pride - Term Paper Example On the contrary, as Baumeister will conclude, egotism and feeling of superiority are the major reasons of violence towards others. The researcher writes that counselors, teachers and social worker of the US have always had a wrong and groundless view on the reasons of violence. As a result, what they, together with the parents of aggressive or violent yang people, were doing is trying to improve the kids’ opinion of themselves and their self-esteem. For this reason, as Baumeister observes, many competitions give awards to all the participants, parents and teachers are afraid to criticize children and social institutions encourage youth to perform various kinds of feel-good exercises. Roy F. Baumeister considers such behavior inappropriate since, as he claims, no one has ever proved that low self-esteem is the cause of aggressiveness. The very first statement that helps the author in his research is that self-esteem is relatively stable. Though small fluctuations may take place every day, they are not significant enough to influence the overall picture. However, the correlation between self-esteem level and manifestations of violence exist. While reviewing literature, the author finds out that people with high but unstable self-esteem are the most aggressive. This and other findings lead Baumeister to the conclusion the low self-esteem theory is faulty. The scientists gather a group of people and gather data on the participants’ self-concepts and level of narcissism. The results showed that though people with high-self esteem are not necessarily narcissistic, those with a high level of narcissism have, in most cases, high self-esteem. They also measured the people’s aggression and, finally, evaluated threatened-egotism responses. Finally, the major conclusion of the studies stated that narcissists who receive insulting criticism are the most aggressive individuals. The scientists also point out that high opinions of themselves shown by aggre ssive people do not hide low self-esteem behind them. They also outline that a narcissist is not aggressive by nature. One becomes such only if gets an external stimuli – an insult. So the theory of threatened egotism takes into account both internal peculiarities and external situations. In general the article is rather well written. The author uses clear and simple language, explains the major concepts that might be not easy to understand for a person not related to the field of psychology. The report is well structured, has an introduction, the main body and a conclusion. The subheadings that divide the content into smaller parts cannot, however, be said to explain the content of the parts following them. ‘Take a Swig, Take a Swing’ subheading, for instance, does not tell much about what the subpart of the report will be about. The same can be said about the ‘What about Deep Down’ and other subheadings used by the writer. In the general, the ideas of the author are presented in a rather clear and concise manner. Baumeister explains why he decided to conduct such a study, what the implications were, and how the study itself was conducted. At the same time, it can be noticed that the results of the literature review of the author show that there are not works that discover the relation between low self-esteem and aggressiveness.

Sunday, October 27, 2019

Communication As A Process Of Transmitting Information English Language Essay

Communication As A Process Of Transmitting Information English Language Essay Introduction What is communication? Communication is a process whereby meaning transmit information from one person to another. Communications are the important in the world for every human or animal. While many of people think communication only belong of human, in fact, animal will also know communication, they using like as body language. We have spent more than 70 percent to speak for working or communicate daily in our life. Todays, communicate are helping businessman to get success in their job, for example promotion of a product, customer services, and etc. A success company required a high quantity business communication. It is because communication can affect the customers confident and reliance. For example, have two salesmen are selling same of product, the first salesman has detail to promote his product and other one is simple to promote, when you asking them question, first salesman answer can make you satisfied, other one answer not fluent, even cant answer. According to the above situation, you will buy with which one salesman? In addition, good communication can help business to solve a lot of problem, let business just move upward. One will know other thinking and moods through communication language. It is hard to imagine a life where there is absolutely without communication. 1.3 Defined answer Communications divided to 2 types that are verbal communication and non-verbal communication. Verbal are easy to appear in our normal life, is one way for people communicate face to face. As a child grows, start to learn how to form these sounds into words. Some of key components of verbal communication are sound, words, speaking, and language. The other type of communications is non-verbal. It is transferring information a lack of words, but no meaning lack of vocalization. Some of key components of non-verbal communication are body language facial cues, personal grooming, hand gestures and graphical signs. On the basic of a communication process, is including a sender, Encode, channel, decode, a receiver and feedback only can be communicate. The communication process begins with the sender and ends with the receiver, the communication process is made up of key components are encoding, medium of transmission, decoding and feedback. communication-process-mbaknol.gif Diagram 1 1.34 Sender Firstly, Sender is faced with involves the encoding process to initiates the communication process. In order to convey meaning, the sender must begin encoding, which means translating information into a message in the form of symbol that represent idea or concepts and then, send that message to another person or organization to achieve some objective. The symbol can take on numerous forms such as, languages, words, or gestures. The senders may be an editor, a reporter, a filmmaker, a teacher, a writer or anybody who take the initiative to start a dialogue. 1.35 Encoding Encoding is the formulation of messages in the sender mind, that is, the sender not only translates his purpose into a message and also decides on the medium to communicate his planned message. Senders need to choose the media are suitable for receiver can comprehend well. For example, an illiterate receiver will fail to understand a written, but can understand it well if told with the orally. Actually the purpose of communication is to influence the receiver and get favorable responses. a message can enhance or distort effective communication. 1.36 Channel of medium To begin transmitting the message, the sender need used some kind of channel to convey the message. The kinds of channel have face to face, email, phone, fax, text message, advertising, group presentation, etc. choosing the appropriate channel, is can affect receiver to receive the message. It is because Success and fail of communication depends on the selection of the right channel. If sender relays a message through wrong channel, the message may not reach to the right receivers. That why senders need to keep in mind to selecting the appropriate channel will effectiveness of the receivers understanding. 1.37 Decoding After selected the right channel, the message will enters the decoding stage of the communication process. Decoding is conduct by the receiver. The receiver begin to receive the symbol sent by sender, then the symbol message sent to the receivers brain for interpreting, in order to make the symbols be meaningful. A successful communication takes place, when the receiver can correctly to interpret the senders message. It is these processing stages that make up are called decoding. 1.38 Receiver After decoding the process stages, the message is reach receivers brain. The receiver is the destination of the message. He may be a listener or a reader or a viewer of the message. He is a decoder who having understood the spirit of the message responds to it or gives necessary feedback. Sender can send their experiences, attitudes, knowledge, skills, perceptions, and culture to receiver through a message. But, needed follow sender between receivers their receptivity to the message, and the relationship and trust that exist. 1.39 Feedback After the receiver process stage, arrive the feedback process stages. Feedback is receivers response of the message. Feedback is the final link in the communication process. Feedback tells the source how the receiver has interpreted each message. The message, which conveys lack of understanding, is known as negative message. Positive feedback, on the other hand indicates that the receiver has understood the sources message. The effective communication is always sensitive to feedback and constantly modifies his or her messages as a result of the feedback received. 1.4 Noise Noise is can damage or disruption the communication and make it ineffective at anytime. Environment is one of the major causes in the case, which can interfere with message reception. For example, noise from the roadside, like blaring loudspeaker, faulty transmission, etc, there are can making communication be disruption. Noise also can occur in other form. Such as poor handwriting, heavy accent or soft speech, communication in a poorly lit room, etc. For the smooth and effective communication, required have a nice timing, suitable place, right receiver and necessary to eliminate noise as far as possible. 1.5 How to know audience has received the right message There are several ways that, we can ensure our audience get the right message, such as clarity, Completeness, Correctness, Conciseness and confident. 1.51 Clarity Clarity of purpose is wanted to add much to the meaning of the message and making the message easier to understand. The first stage is clarity in the mind of the sender. The next stage is the easier transmission of the message in a manner which makes it simple for the receiver to understand. Clarity written message is avoid receiver misunderstanding of message and save the time. The now of world, everyone doing their work or anything also required fast, so that, they will take very little time to read and understand the message. Therefore, sender will require send a clarity message to receiver, avoid waste more the time. Actually, clarity is depends on the four factors. That is short and simple sentences, proper punctuation, giving definite and concrete details and logical sequence of ideas. 1.52 Completeness Completeness is meaning completeness to show out your meaning or your point, when you in talking or writing. Sender required sending all of point in the message to receiver, if just sending half of point meaning to receiver. Receiver will cannot to understand the message. 1.53 Conciseness Conciseness is meaning expressing a message in few words. It is means keeping to the point, using few words as possible without lack of clarity. Conciseness is achieved by eliminating all redundant words. Only relevant words and phrases are permitted in conciseness. It is because those redundant words can make confuse to receiver, on another way, long written can let receiver be weary of listen or watch, then cannot to get main meaning. As far as possible, only simple and brief statement should be made. 1.54 Correctness Correctness of purpose is correct use of grammar, message composition and appropriate words and adapting the right level of communication to suit the receivers level, determine the correctness of communication. At the time of encoding, the sender should ensure that his knowledge of the receiver is same level. It is because same level of knowledge only can be communicated. For an example, one of people use the broken English to talk with another people, but that people is use profession English. Thus, they cannot talk with each other. Over writings, wrong spellings, faulty grammar, poor sentence construction etc may distract the readers and lead to misunderstanding. Therefore, it is essential that the sender should be sure the correctness of the information before transmitting it to the receiver. 1.55 Confident When to talking, presentation, explaining something or promoting, people should be confident. It is because, as humans have faith, do what matter will also can success. When be confident, your voice should be loud enough and at a controlled pace, and your body language should be strong with a straight back, meaningful gestures. When you have researched and prepared well, you feel confident, and you can let that shine through. 2.0 Question 2 As the Product Manager of a soon-to-be-launched product*, explain the methods, the mediums and the vehicles that you would use to communicate with your target audience to persuade them to buy your product. Produce one (1) advertisement for your product. *student may decide on whatever product that they wish 2.1 Define question 2 The now advertisement is very important in the world. It is purchase or takes some action upon products, ideas, and services to its target audience. They required know their name of a product or service and how that product or service could benefit the consumer. As in the following, consumer will buy these products and buying rate will increase. In fact, there are many ways to spread an advertisement message in the world. Such as online advertisement, print advertisement, electronic advertisement, and mobile advertisement. 2.11 Online medium Online advertisement is a simply a term relates to advertisement, it a form of promotion that via the internet for expressed purpose of marketing the message transmitting to the customers and attract them. In the online advertisement, the website web page is very important, that is could success on consumers being drawn to their products only in home page. It is because, every consumer will be watched in this home page, then decision whether he wants the information. The now, majority of the people spend their work and leisure time to sit in front of their computer on the internet. Thus, online advertisement also is the nice way to promote their product. In the online advertising have several different type of advertisement. Such as email advertising, web banners, pop-up advertisements and etc. 2.12 Print medium Advertisements are many forms to found in many places in the world. One of forms is known as print advertising, it forms is a traditional forms and very popular in the advertisement medium. It is because these categories of medium can reach such large audience, and the great numbers of specialized publications on the market enable businesses to focus on a target audience with a specific set of characteristics. Actually, print advertising have to divide into several type. Such as Newspaper, magazines, yellow pages, flyer and etc. there are all of print advertising type. 2.13 Electronic medium Electronic medium primary purpose is promoting to audience via electronic medium. Such as video recording, audio recording, multimedia presentations, slide presentations, TV advertising, etc. electronic medium also be a famous medium at the world. It is because the now multimedia are very useful, and very popular. Therefore, they using promoting their product via multimedia will have a lot people to watching. In addition, using multimedia have many color and important is have 3D images that is can to attracting many of audience. These are advertising can detail and lively to explain their product. 2.14 Mobile Medium According to human survey, people have 60 percent is in outside a daily. So that, use the mobile medium also is a best choice. It is because when people in outside will can using the vehicle or can see the vehicle. So that, at the time showing some advertising at the vehicle, people will go and see it. Mobile medium have to appear in some of place such as train the cases, bus the cases, etc. Another of mobile medium, is needed using in hand phone such as SMS, MMS, etc. These are use the message be advertising via hand phone. So that, this type of medium need from a people to send to each other. 2.2 Print medium to advertising Computer Pen Our companies are choosing the print medium to be our advertising. It is because print medium have many of benefit for our used and suit for use in todays world. Todays world, the pollution is more and more grave, we needed reduce any pollution are continues. So that, using print medium is the best choice, cause by print medium can recycle. We can use print medium such as newspapers to promote our company new launch product. Newspapers are inexpensive to promote the product, our only need to use a little money can do a very good advertising and it is wide a type of advertising, many of people are have to watch the newspaper. Another advantage of this medium is different rates and sizes, look at the various sizes of advertising in the newspaper. Newspapers normally have several standard sizes and all the sizes have their price in the newspaper. Actually, a newspaper is by a lot of news or advertisement being formed. So that, this also is a very popular of reason. In another of print m edium, such as magazines, flyer, etc. those are also very popular for young people, magazines have to attracting young people, it always is appear up to date new in the magazines, so that, young people very like. So that, our product if using this print medium to promoting is a best choice. Above of flyer is our company product, purpose of flyer is let audience can be understand what the product are produce in our company and attracting them to buying it. This flyer has to using WordArt to be the products name, let audience known what the name of product. In the top left and right corner have to use two picture to explain the function of production. Let audience can be clearing to know the function of product. The yellow color is to telling benefit of the product and it having to use Gungsuh font and 20 size fonts. It of purpose is let audience can be attention it. At the base, that is our company of name address and contact no, it is using red color to design the fonts. 3.0 Conclusion As a conclusion, business communication is an important and the best thing. In the business communication have teaching us how to communication with each other. In fact, communicate have a several of stage to process the communication. We need to clearing understand all of communication process. Therefore, afterwards we can use in society and our daily life. In my opinion, business communication is very useful in our life, this can when we are in the society, no need to scare about the communication and can process efficiency increased. Therefore, we must need to learn it, avoid afterwards have to appear any problem.

Friday, October 25, 2019

COACH K :: essays research papers

The emotions Mike Krzyzewski displays on the courtare the hallmarks of any college basketball coach.His angry stare from the bench seems to sear referees. A snarl of disgust from the Duke leader gets his team back in line, and fast.showed a softer side. He cried. From those tears sprang a new beginning. Duke’s loss to Connecticut in the NCAAchampionship game no longer mattered. The stunning departure of five players, three of those leaving early for the NBAdraft, became distant memories. His physical pain became an afterthought on that April day when, recovering from hip-replacement surgery, ChrisCarrawell, Shane Battier and Nate James paid a visit to his home. â€Å"With all the stuff that was happening, they just came out and said, ‘Coach, we just want to know how you’re doing,’†Krzyzewski says. â€Å"It made me cry. It was like, ‘You care.’ We talked for a long time that afternoon, and we talked about next year. That was the start of this year’s team.† This year’s Duke team was minutes removed from cutting down the nets Sunday at the ACCTournament when Krzyzewski opened up about his team’s emotional journey this season. Acursory glance shows few changes from last year: Duke stormed to the Atlantic Coast Conference regular-season and tournament titles in 2000, finishing 18-1 in the league; the 1999 squad did the same, only without the one loss. Both Duke teams stood No. 1 in the final AP Top 25 polls and had No. 1 seeds in the NCAATournament. Even the talent level and sky-high expectations heaped on both teams are remarkably similar. And that may be the root of the biggest emotion of all at Duke these days. Surprise. n A decade of Duke dominance ended with a thud last March. The Huskies stunned the nation with a 77-74 win in the NCAAchampionship game, and the bad news kept flowing out of Durham. Sophomore Elton Brand, the national Player of the Year, announced his intention to enter the NBADraft. He made history as the first player in Krzyzewski’s 19-year reign at Duke to leave school early for the pros. Then, in rapid-fire succession, sophomore point guard William Avery and freshman sensation Corey Maggette also declared for the draft. Junior forward ChrisBurgess, disappointed with a lack of playing time, decided to transfer. The team’s rock, five-year star Trajan Langdon, graduated in May and also headed for the NBA. â€Å"Everybody was leaving us,† Carrawell says. â€Å"Quin Snyder left (to take over the head coaching job at Missouri). We lost a couple people off sports information! â€Å"We went over and saw coach. I was like, ‘Are you going to be ready to coach us this year?’† Carrawell says. â€Å"He was like, ‘Yeah, I’m going to be ready,’ and

Thursday, October 24, 2019

My role as a career Essay

My role as a career is to provide personal and practical care services for people with a wide range of illnesses and disabilities, to assist service users with getting up in the morning and getting washed also helping them get undress also bathing and the toilet where necessary. To help service users with mobility problems and other physical disabilities, including Incontinence and help in use- and care of aids and Personal equipment. To help in the promotion of mental and physical Activity of service users through talking to them, by taking them out, sharing with them in activity Such as reading, writing, hobbies and Recreation. To make and change beds; tidy rooms; do light Cleaning and empty commodes, do launder service users’ clothing. Set tables and trays, serve meals, and feed service users who need help, prepare light meals and wash up, and tidy and clear away. To read and write in log-book records and take part in staff and service users’ meetings and in training activities as directed. To conform to all policies, procedures and guidelines laid down by Trewcare in respect of carrying out these care duties and in other administrative aspects of the business, as Relevant. To be available to work, as and when is agreed with Trewcare giving where is possible, 24 hours’ notice of any cancellation. To carry out accurately in a competent manner, instructions from managers and Supervisors that adhering to the care plans of individual Service users. To actively talk- and listen to service users, allowing for their personal choice in their own Home. To ensure all home visits are for the time allowed, as scheduled and request the service User’s. To maintain accurate, concise, up-to-date and timely records of the service user’s care, Care plan folder, medication forms, financial transaction all in folder. To return all relevant paperwork to the office Where deemed necessary by the company. To document each visit in the daily log, detailing tasks undertaken, any changes which have occurred and other information relevant. Nature to be considerate in respect of written comments made in the daily log so as not to unduly or unintentionally offend or upset the service user as they and their family/represent actives are entitled to read it. To work only within Trewcare’s regulations regarding the handling of service users’ finances, ensuring accurate documentation and receipting of any transactions. To be familiar with Trewcare’s Health and Safety Policy and to promote safe  working practices to ensure full compliance with infection control procedures following company policy to report and record any accident or incident which may occur – no matter how minor, Weather to the service user or carer to report back to the manager(s) or supervisor(s) on any aspect of the service user’s care which, in the view of the care/support worker, warrants investigation or urgent action to report immediately to management any noticeable changes in health, behaviour or circumstances of s ervice users – maintaining the service user’s right to privacy and confidentiality to participate in reviews of service users’ care plans as required. To be aware of, and comply with, the tasks and activities which must NOT be undertaken as part of care duties, as detailed in Trewcare’s Policy on Prohibited Duties (Limits of Responsibility) to advise supervisors and/or managers of any perceived problems or difficulties. Experienced with the service provided to service users To advise supervisors and/or managers of any ideas, this might enhance and improve the level of service delivered to the service users. To perform such other duties as may reasonably require. To participate in induction and foundation training and regular in-service training programmes as directed by managers or supervisors. To make myself available on a regular basis at an agreed, appointed time to assess and Review my personal and professional progress which will be recorded in my personnel file, which is available for inspection on request this will be carried out as either a one-to-one or annual appraisal. My name of employee is Yvonne Smith and my employment began at 8/10/13 also my continuous employment will begin on 8/12/13. My work rates of pay, as detailed on the attached sheet. It will be paid at four weekly intervals in arrears by bank automated credit payment (BACS). My hours of work is variable by agreement according to the demands of the service with no guaranteed hours, I will be notified of hours by management. My holiday entitlement is 5.6 weeks per year from April to March paid as an average of the previous twelve weeks in line with the statuary requirement. Any overpaid holiday pay will be deducted at the end of employment. Bank and public holidays do not apply. My entitlement to sick pay is as laid down by the statutory sick pay scheme. Pension and pension scheme, the company offers a stakeholder pension scheme to all employees. A contracting out certificate under the social security pension’s act 1975 is not in force in respect of my employment. My notice  entitlement and requirements, under 1 month of service is nil to employer, 1 month of service but less than 2 years is 1 week to employer and 2 years of service or more is 1 week for each completed of year of service to a maximum of 12 weeks of employment to the employer. Under 1 month of service is to employee (me) is nil. 1 month of service or more is to employee is 4 weeks. My place of work is at Trewcare clients homes and there office. A disciplinary procedure applicable to me is I must adhere to the conditions of service and requirements as laid out in the employee’s handbook and company policies procedures. I acknowledge that I have received a statement of the particulars of my employment as required by s.1 ERA 1996 and I have confirmed my agreement that above terms contract of employment with Trewcare Limited. I sign and dated the contract and my employer. My pay slip must show: Gross pay – My full pay before any tax or National Insurance has been taken off the amounts of any deductions which change from payday to payday – variable deductions, for example tax and National Insurance, and what the deductions are for. The total amount of any fixed deductions – these are deductions which don’t change from payday to payday, for example union dues. An employer does not have to give details of what these deductions are for, as long as they give a separate statement with these details on at least once a year. The total amount of take-home pay after deductions, and the amount and method for any part payment of wage (for example separate figures of a cash payment and the balance credited to a bank account). My employer might include additional information on your pay slip which they are not required to provide, such as: National Insurance number, Tax code, Pay rate (either annual or hourly), and breakdown of additional payments like overtime, tips or bonuses, which must in any case be included in your gross pay figure. Change of name, Change of address and Change of bank details. I recognize that employees may from time to time have concerns, problems or complaints directly connected with their work and need to have a speedy,  fair, consistent and reliable for resolving these issues. My company’s grievance procedure, described below, aims to resolve problem areas quickly, fairly and objectively. The procedure is intended to reflect good employment practice and does not confer any contractual rights on employees. Procedure – It is in everyone’s best interest to ensure that employee grievances are dealt with quickly and fairly and at the lowest level possible at which the matter can be resolved. Informal Resolution – Most routine complaints and grievances are best resolved informally in discussion with the manager. Dealing with grievances in this way can often lead to a speedy and successful resolution of problems, and is recommended to all employees as the first option. Formal Procedure, Raising a formal grievance – If the informal approach does not resolve the matter, (or if the employee wishes to opt out of the informal option then the employee must put his/her grievance in writing to his/her immediate supervisor or manager, provided that he/she is not the subject of grievance. A simple form has been designed for this purpose. Employees with reading or language difficulties should seek assistance, for example, from a work colleague. Dealing with the grievance – Upon receipt by the company of a written grievance the employee will receive a written invitation, with at 3 calendar days’ notice, to attend a formal meeting to discuss the matter. An employee may request a postponement of the meeting, on account of a companion not being available, up to a maximum of 7 calendar days. If the employee has difficulty reading, or English is not their first language, the content of the invitation letter will be explained to them orally. The meeting will be arranged within 5 working days where possible, of the issue being raised, although certain circumstances, such as the need to collect information, etc., may make this difficult on occasion. Right to be accompanied – The employee will have the right to make a reasonable to be accompanied provided that the grievance concerns a duty owed by the employer to the employee. As such, this right is unlikely to apply in cases such as complaints about pay increases, quality of the refreshment. This right is, however, restricted to fellow worker, a trade union representative or an official employed by a trade union, and not someone acting in a representative capacity. A trade union represented who is not employed official must have been certified by their union as being competent to accompany a worker. Employees will be reminded of this right  prior to being invited to, and attending any meeting, and if they exercise this right, they shall be required to inform the agency of the name/status of the person who shall accompany them. No employee will be reprimanded or made to suffer harassment or punishment from anyone as a result of seeking resolution of a grievance through this procedure. Where a grievance is about the employee’s immediate supervisor or manager then the employee may go directly to the department head or director responsible for their area, or, if their immediate supervisor or manager holds such responsibility, to that person’s immediate manager, provided of course that such a person exists within the agency’s organizational structure. Records will be kept detailing the nature of the grievance, the response, any action taken and the reasons for it and whether there was an appeal, and if so, the outcome. These records will be kept confidential and retained in accordance with data Protection principles. An employer has a duty to ensure that data is being processed lawfully. Home workers may need specific training on their obligations and those of the employer in relation to data protection, the procedures which they must follow, and what is, and is not, an authorized use of data. Employees should understand when and how they are required to dispose of data they may create at home, for example; by requiring those to shred documents prior to disposal Employers should carry out an assessment of the data protection implications of employees working from home. Grievance – If you have a concern, problem or complaint at work, you might want to take this up with your employer. This is called raising a grievance. You might want to raise a grievance about things like; things you are being asked to do as part of your job, the terms and conditions of your employment contract, for example, your pay. The way you’re being treated at work, for example, if you’re not given a promotion when you think you should be discrimination at work. For example, you might think your work colleagues are bullying you because you because of your race, age, disability or sexuality. It may be possible to sort out your complaint by simply talking to your employer informally. However, it’s not always possible to sort out your complaint in this way and you may want to take out a formal grievance. You don’t have to take out a formal grievance. However, if you end up making a complaint to an employment  tribunal, the tribunal may reduce any compensation they award you if you didn’t raise a grievance first. Be respected and to be treated as an individu al. To be treated in a dignified way, to be treated equally and not discriminated against. Be aloud privacy and cared for in a way that meets our needs and takes account of preferences and choices. Safeguarded and protected from danger and harm. Allowed access of information about them and cared for in a way that meets the client’s needs. Given choices and promote independence to be treated as an individual We are all individuals and everyone has their own unique character and personality, which are developed through the different life experiences, cultures and beliefs we follow. It is also through other factors such as social class, age, ethnicity, culture, background and gender. It is important and essential to treat different people as individuals and to try and meet their needs rather than stereotyping people. E.g. all black people are the same. Treating everyone the same ‘regardless’ is failing to respect diversity. Treated in a dignified way we all want to be treated with dignity and it is a very important part of an individual’s life. Working in the health and social care profession it is important to help people maintain their dignity so they can keep their sense of self-respect and self-wo rth. All health and social care professionals should be sensitive and aware of the needs of people and service users especially during times when the body and its functions could be exposed. Legislation that relates to health and safety includes, amongst others, the Health and Safety at work Act 1974, Management of Health and Safety at Work Regulations 1999 and Health and Safety (Enforcing Authority) Regulations 1998. The general roles and responsibilities of health and safety policies and procedures agreed with my organisation for colleagues include, Having a personal and collective responsibility to promote safe working practices and maintain a healthy, safe and secure workplace and having a responsibility to ensure that they have an awareness of and comply with the organisations health and safety policy. Having an awareness of health and safety risks they face and the actions they should take to mitigate those risks. Ensuring that health and safety objectives, targets, processes and procedures are established and communicated throughout the organisation to all colleagues and ensure that clear accountability is established for health and safety throughout the  organisation. To take reasonable care of your own health and safety if possible avoid wearing jewellery so no spreading infections. To take reasonable care not to put other people – fellow employees and members of the public – at risk by what you do or don’t do in the course of your work and to co-operate with your employer, making sure you get proper training and you understand and follow the company’s health and safety policies and not to interfere with or misuse anything that’s been provided for your health, safety or welfare. Report any injuries, strains or illnesses you suffer as a result of doing your job (your employer may need to change the way you work). Tell your employer if something happens th at might affect your ability to work (e.g. becoming pregnant or suffering an injury) – your employer has a legal responsibility for your health and safety; they may need to suspend you while they find a solution to the problems. If you drive or operate machinery, to tell your employer if you take medication that makes you drowsy – they should temporarily move you to another job if they have one for you to do. Make the workplace safe and prevent risks to health, ensure that plant and machinery is safe to use, and that safe working practices are set up and followed make sure that all materials are handled, stored and used safely. Provide adequate first aid facilities. Train you about any potential hazards from the work you do, chemicals and other substances used by the firm, and give you information, instructions, training and supervision as needed and set up emergency plans also make sure that ventilation, temperature, lighting, and toilet, washing and rest facilities all meet health, safety and welfare requirements and check that the right work equipment is provided and is properly used and regularly maintained. Prevent or control exposure to substances that may damage your health and take precautions against the risks caused by flammable or explosive hazards, electrical equipment, noise and radiation also avoid potentially dangerous work involving manual handling and if it can’t be avoided, take precautions to reduce the risk of injury, provide health supervision as needed and provide protective clothing or equipment free of charge if risks can’t be removed or adequately controlled by any other means. Ensure that the right warning signs are provided and looked after and report certain accidents, injuries, diseases and dangerous occurrences to either the Health and Safety Executive (HSE) or the local authority,  depending on the type of business. The main health and safety responsibilities of others include abiding by the health and safety policies of the organisation and various health and safety acts. Tasks that should not be carried out without special training include use of equipment, first aid, administering medication, health care procedures, and, food handling and preparation. In order to access additional support and information relating to health and safety I would refer to my line manager, the policies and procedures supplied by my organisation and access any government based websites. It is important to assess health and safety hazards posed by the work setting or by particular activities in order to prevent risk of injury to oneself, fellow colleagues and service use rs. I would report any potential health and safety risks that have been identified immediately to my line manager both verbally and by written report if necessary. Risk assessment can help address dilemmas between rights and health and safety concerns as the risk assessment will highlight a risk, therefore if there is any dilemma as to whether the client could carry out an activity, as they may be legally entitled to, there will be legal documentation to state that an employee has notified the client of the risks involved in that activity. An accident could be described as an unintentional incident which could possibly have an adverse effect on a person’s wellbeing, initiated from outside the human body, whereby there may be some initial warning. Some of these incidences can include a slip, trip, fall, burn or cut. A sudden illness can be described as an incident that occurs without warning, from within the human body, for example, a stroke or heart attack. If an accident or sudden illness occurs then policies and procedures to follow include making the situation safe if possible, treating my causality if possible, as I’m a first aider, reporting any accidents etc. that occur in the health and safety at work/accident book and reporting these to my supervisor or manager. In general I would follow all organisational and legal policies in place. The legislation that relates to moving and handling is the Health and Safety at work act 1974. It is important that all risk assessments are carried out on the individual or object beforehand. You must bend your knees and not your back, hold objects to your chest and do not lift anything above the weight that is specified by your employer. In my role as a volunteer at †¦ I lift items of very little weight except from time to time I will lift  tables in the setting up of the drop in which is always carried out by two people in order to evenly distribute the weight. Some hazardous substances and materials that may be found in the workplace may include electrical equipment, hot water, chemical substances hazardous to health, soiled linen, various detergents etc., needles and other residents and people. Hazardous substances should always be stored in their correct containers and should be clearly labelled. They should always be used only by people who are properly trained to use these substances and trained people should use these in the manner that they have been trained to use these substances, they should be disposed of in the correct manner and using correct storage containers that they are due to be disposed in. some practices that prevent fires from starting include not allowing rubbish and combustible waste to accumulate or bins to overflow, check electrical equipment and wiring regularly, not decanting or using flammable materials near a naked flame. Some practices that prevent fires from spreading include raising the alarm ASAP, not messi ng with firefighting equipment, never leave doors open or obstructed, only fighting the fire if it is safe to do so and following all organisational policies. Clear evacuation routes should be kept clear at all times because if these are blocked then a person’s route to safety may be blocked resulting in possible injury or death in the event of a fire. I would use agreed ways of working to check the identity of anyone requesting access to the work premises or information, by checking in any diaries available, or with line managers, anyone who has an appointment that day, as well as referring to all organisational and legal policies that may be in force. If I was in any doubt whatsoever, I would refuse access and refer any situation whereby an individual was requesting any access or information to my line manager. I would also treat the individual requesting access to premises and/or information with respect and telephone their employer to validate that they are who they say they are. It is important to ensure that others known their own whereabouts so that they know the nearest exit in case of a fire or some other emergency where the building had to be evacuated. Indicators and common signs of stress can include headaches, tense muscles, aches of body muscles, increase in smoking as well as reduced ability to concentrate and becoming irate. Some circumstances that tend to trigger my own stress include people contradicting me when I’m correct in  what I’m saying or doing and when people badmouth things or people I like or love. The ways I tend to manage my own stress include accepting what other people are saying or doing (whether they be right or wrong), taking myself out of the situation and talking to people who are not in the situation or have nothing to do with the situation. If I had a problem with a member of staff, for example if I didn’t like the way that they were treating a resident I would go to my manager and explain my concerns, if after informing my manager the problem persists I would then go back, if my manager dismissed this as she has already talked to the staff member, this would cause conflict and I would seek help from someone above my manager (Regional Director). Anti-discriminatory: Treat everyone as an individual and do no dis-respect race or culture. Health & Safety: Keep up to date with all training and comply with all requested of me to ensure myself, colleagues and residents are not at risk of harm or injury. Confidentiality: Ensure all information is secured properly and don’t give out any information to anyone you’re not sure about, consult Team Leader if unsure. Whistleblowing: Identify the unethical behavior in question and determine how it’s affecting you or the organization in which you work. There are many things that I do that contribute to the overall delivery of the service provider, for example I provide the best possible care I can give to the service users & families of those service users by communicating effectively & being involved in their day to day activities and personal needs I may also write their daily reports in deep detail. I read and sign all the service users care plans to ensure I can provide the correct and safest care. It is important to maintain my skills and keep up to date with my training and keep up to date with changes in legislation, the quality of care to the residents of the home by setting standards of care for the carers to work to and need to be client led-always giving the person you are looking after his/her own choice/decision over what he/she would like done for them. After all they are the employers really. So showing respect at all times coupled with privacy and dignity when bathing or assisting them in toilet routines. Knocking on doors and waiting before entering a room is a basic must. But  the ideal carer is one who gets pleasure out of being helpful rather than regarding his/her role as just a mere job. It follows that if a carer wants the clients to do as they are told rather than being given choices and respect, then their quality of life becomes miserable and they will dread that particular ‘so-called’ carer being around. Codes of Practice, Legislation dictates our level and quality of care. Government initiatives impact the people we serve. I am a direct care support professional in the field of caring for persons with multiple disabilities, including developmental disabilities. For example, a code of practice in action, and in a very general sense – may be staff supporting, but also providing the tools, for individuals to become more independent. Too much support, they would learn dependence. Tools alone without support, they may not understand how to use them or when to use them. Occupational Standards would be a general guide for each career within a given field that expresses the foundational do and don’ts for each. Example, we would provide a minimum amount of service, documented and within the guidelines for the individual, while if we offered additional services that are needed and appropriate to the individual that would be good. Laws protect for the most part. Most laws are based on safety. So legislation that offers greater protection for the people we serve, and laws that provide a clear expectation for staff – which if we follow judiciously, also protects us – are incorporated into all daily activities and decisions. We do not restrain. That is protection for the individual. A person passing by an accident and offering help is protected from lawsuits by the Good Samaritan Law. So in these examples, both the individual, and the care-giver have laws that protect them. Government Initiatives – well, that’s a pretty general term as well which could also be interpreted in many different ways. Initiatives – I think of entitlement programs. Social Security, SSI, Welfare, WIC, HEAP, HUD, etc., These programs – governmental initiatives – provide additional support to persons at or below the poverty level, to help them to have necessities. Some, not all, persons with disabilities, utilize these programs / initiatives, to assist with whatever they are unable to provide through their paid community employment. These national factors give you guidance, standards and rules to follow my work practice. Legislation tells me what I must/must not do. My role and responsibilities in respect of employment practices and present an issue of public concern that has occurred within either the health, social care people’s sector. Additionally, I will create a career plan which reflects on my continuing professional development and related learning and possible future qualification opportunities. Maybe look at how the special educational needs code of practice impacts on what I do or who I contact in my setting. What does my job contract list as its minimum standards for duties and responsibilities that I am expected to work with, perform to & where wanted beyond in my daily work? Representational bodies are groups or organizations that guide or stand for the same thing that colleagues working in a Caring sector field. Care Quality Commission and General Social Care Council. Care Quality Commission: We are the regulator for all health and social care services in England. A regulator is an organization that checks services meet the government’s standards or rules about care. We check that people get good, safe care from: hospitals, dentists, ambulances, care homes and services that support them in their own home or in other places. We also look after the rights of people who need extra support to stay safe. This includes people who are kept in care under a law called the Mental Health Act. What we check: The government’s standards cover all areas of care. These rules are about things like: respecting people and treating them in the way we all expect to be treated and making sure people receive the food and drink they need. Giving people care in clean, safe buildings and managing services and having the right staff. We put care services on our register if they meet the standards, or act quickly if they do not. General Social Care Council: About the General Social Care Council (GSCC), The General Social Care Council is the social care workforce regulator for England. The GSCC is a Non Departmental Public Body established in October 2001 under the Care Standards Act 2000. It is sponsored by the Department of Health (DH) but also works closely with the Department for Children, Schools and Families (DCSF) in delivering the children’s and young people’s care agenda. The  GSCC works to improve the quality of social care services for the benefit of people who use services through regulation of the workforce and through its contribution to social work education. It has three main functions, It issues and distributes codes of practice for social care workers and their employers also it maintains the register of social care workers and it regulates social work education and training.

Wednesday, October 23, 2019

Tragedy at Lumba’s Bend Essay

Five men were killed early this morning by a prematurely-exploded blast. Words flew fast in the village, and before long there was a crowd gathered near the scene of the accident. However, not one of them could come very near because the rocks and earth on the mountain side still rolled every now and then. We know were working in the mines did not yet know that there had been an accident. We only came to know of it when we are having our mess. Possibly it was either Demetrio’s gang or Pito’s gang that had perished, but as yet we could not be certain. After the mess we fell to work again, but many of those who were personally acquainted with men of Demetrio’s or Pito’s gang could not work very well. I myself was a great friend of Demetrio, and I could not keep my thoughts away from him. When my shift came, I crawled out of the hole and found that several of my friends had already volunteered to dig out the bodies. As soon as we entered the village, we were met by a number of excited women and children. They told us that only one of Demetrio’s men had escaped death, and even he was in a very serious condition. He had been taken to the hospital†¦.So it was really true that Demetrio had died. We passed by the hut where we boarded, and I felt a pang. I could only stare vacantly at the old woman who was looking out of the window. She was our occasional washer woman, and now she had brought a clean suit to the hut so that by the time Demetrio’s body was found we could easily change his clothes. My companions saw her also, but not one of us broke the silence. Instead we hurried to the shop where the company kept it tools, and asked for implements. There were already a number of men excavating the mountain side, and they were working with furious haste. But as there was still a know what to do, for she just stood there precariously, trembling and widly staring around. She was very pale and her eyes had the vacancy of an idiot’s look. Her dress had been ripped in places, and her hair hung in disorder. For a time, she seemed to communicate the same enervation to us, and we stood silent and watchful, as if waiting for her first move. Her sobs were growing weaker and weaker. Finally, they were only like distracted sighs. But after her eyes came to rest on us, standing there silently watching her, she broke into a loud fit of weeping. She suddenly  knelt down on the ground, covered her face with her hands, and cried louder. Some of the men approached her and tried to calm her, but when comforting hands were laid on her shoulders, she flung them away and shouted that she be left alone. For a time we did not know what to do with her. Later on, however, her parents came and cajoled her io going back to town. She walked between her parents, crying like a child. By nightfall we had found only two bodies. One was that of Busio. The other was so considerably disfigured that it was not recognizable as yet. We put the bodies on makeshift stretchers and carried them to the village. A representative from the company met us in the village and took care of the bodies. With him was an embalmer from the funeraria in town who began to embalm the bodies so that they would last until the company received word from the families of the dead men as to what was to be done with the bodies. A car from the funeraria came to the village and carried the dead to town. It is the policy of the company to indemnify the family of a worker who meets with an accident while working for the company. The company pays thirty pesos to the family that is willing to let the company bury the dead. But if the family wants to have the body, the company shoulders the transportation of the remains to the family, but does not feel obliged to pay any more money. Usually, however, it sends five or ten pesos as a sort of consolation to the bereaved family. We watched the car speed away, and when we could not see anymore, we talked about the accident. I moved from one group to another, unable to make up my mind to go home. And even though they talked mostly about the accident and I was beginning to think that I could not stand it any longer, yet I could not go anywhere else for I did not want to be alone and be left to my own thoughts. Perhaps it was just my imagination, but I seemed to sense that the atmosphere in the village had become ominous and subtly suggestive of death. The village was usually quiet, as if these workers who labored in constant danger had been brought too close to the reality of their danger. The women were so strangely subdued. I hastened away from them and went to the hut where I boarded. I thought I could sleep easily after such a fatiguing day, but I was mistaken. After I had put out the light, the darkness oppressed me and I seemed to hear the breathing of Demetrio beside me. I hastily relighted the kerosene lamp, but even the light could not dispel my nervousness, so I slipped down from the house and went to an open-all-night  restaurant. There were many people there and they talked loudly. I was glad when at last the faint glimmer of dawn broke on the horizon. Outside the restaurant, the streets were already thronged with men going to the mines. The men who had been in the establishment also came out, some going home to sleep and others going to work. I ate my breakfast, and when I went out I fell in with a bunch that was go ing to dig out the dead. By the middle of the afternoon, we had extracted the last body. This with two others we had previously found were placed in the waiting car sent by the funeraria and taken to town. I had seen Demetrio’s taken from under a huge boulder, and in some parts it looked as if it had been ground to a pulp. Even before the stone had crushed him, he had already killed by the blast. One of his arms had been torn away and his face has been so mutilated that instead of a face, he had blackened, raw mash of flesh. The sight of him greatly unnerved me and some of the men who dug with us turned away. Pepe, who had been at a distance from the others of Demetrio’s men when the accident occurred, was not so horribly mangled, but he was a limp as if all the bones in his body had melted†¦. After the car had left, we slowly wended our way back to the village and returned the implements we had borrowed. In answer to the telegrams sent out the company after the accident, two of the families replied that they would let the company bury their dead. One of the men who died did not have any family and nobody seemed to know where he came from either. Demetrio’s wife replied that she would have his body, and Pepe’s remains were taken by his wife. TONE: Turns out Sadly for the characters often with most of them dying. Characters: Demetrio’s gang Pepito’s gang Pepe Old woman-an occasional washer woman